Posts Tagged ‘immigration’

Travel Woes Continue

December 16th, 2007 at 11:08 am (AST) by Jake Richter

The previous post about the U.S. Immigration computers ended on a high note, but it was a false alarm. The nationwide system did not come back on-line. Instead, Immigration officers brought out notebook computers and processed us using those, so at least the line started moving.

But while in line to get processed, I received a text message from American Airlines that my 2:30pm flight to Boston was canceled. I am now booked for a later flight, and protected on an alternate route via JFK & LaGuardia which will still get me to Boston in time for my orthodontist appointment tomorrow morning. For the uninitiated, being “protected” is something offered to higher level frequent flyers in that the airline will block seats on an alternate routing in case the first routing fails to work out. Nice service – but I don’t know if I will retain that next year as I will not requalify for American’s Executive Platinum status – I only just made regular Platinum (and the rest of the family are all Gold-level fliers with American).

Then there will be a question of whether (or perhaps “weather”) or not my orthodontist will even be open tomorrow due to the results of the inclement weather in Boston.

In any event, keep your fingers crossed…

UPDATE: I actually made it to Boston, just a few hours late.


A Travel First For Me – U.S. Immigration Computer Systems Are Down

December 16th, 2007 at 9:55 am (AST) by Jake Richter

So, here I am in San Juan, Puerto Rico, waiting in line in front of U.S. Immigration. And waiting. And waiting. I’m the fourth in line, and have been for the last 40 minutes.

That’s because there appears to be a nationwide outage of the U.S. Immigration Service’s computer system. That means that thousands upon thousands of people are similarly stuck in line around the United States.

I’ve only heard of this happening once before, and that was earlier this year in Los Angeles, where it took ten hours for their systems to come back on-line (link here).

Oops – looks like things may have been fixed – 45 minutes later…